Providing existing and new customers with a primary contact point for management, maintenance, and growth, as well as aligning internal specialist resources with opportunities and driving these to completion.
Focus on the achievement of your sales targets and key performance indicators
Develop business opportunities with new customers and secure new profitable revenue
Manage existing customer accounts (where allotted) and grow existing revenue
Canvass for new business opportunities
Build and maintain a knowledge of First Technology solutions and services to be able to effectively articulate to prospects at the CXO level
Build and manage your sales pipeline and maintain client information accurately in the CRM system
Own the sales process end-to-end, including the preparation of quotes and proposals for the solution
Work with Sales divisions across the First Technology and build relationships with other Business Units
Work with customers to determine their existing and future needs whilst challenging the norm
Liaise with support staff regarding technical aspects
Have updated account plans for customers
Ensure internal paperwork is correct for new sales to ensure billing/invoices are sent to the customer
Respond to and follow up on all referrals, leads and sales enquiries in a timely manner and convert to sales
Grow and maintain customer relationships, and develop new business opportunities
Use First Technology resources to maximize customer satisfaction and business opportunities – this includes Marketing, Events, Presales Engagements and others
Understand and follow key vendor processes including deal registrations, pricing enquiries and engagement with vendors sales community
Monitor and report on pipeline forecast opportunities and activities
Commodity Sales Account Manager
Century City, Cape Town
Exclusive Opportunity
We are exclusively headhunting a dynamic Commodity Account Manager for our prestigious client’s Cape Town Commodity Division.
This role serves as the primary contact for existing and new enterprise customers, driving account management, growth, and opportunity closure while aligning internal resources.
The ideal candidate is a Cape Town native with a robust local network, technical expertise in hardware, commodity, and VC (video conferencing) solutions, and a proven track record of smashing sales targets in GP (Gross Profit). Report to the Cape Town sales leadership and focus on enterprise-level account development.
Key Duties and Responsibilities
- Act as the primary point of contact for existing and new customers, managing relationships, maintenance, and revenue growth.
- Achieve and exceed sales targets and key performance indicators (KPIs).
- Develop and secure new profitable business opportunities through canvassing and prospecting.
- Manage assigned existing customer accounts at the enterprise level, expanding revenue streams.
- Build deep knowledge of top IT service provider solutions and services to articulate value propositions at CXO level.
- Own the end-to-end sales process, including pipeline management, CRM updates, quotes, and proposals.
- Collaborate with internal sales divisions, business units, pre-sales, marketing, events, and support teams.
- Challenge customer needs, create updated account plans, and ensure seamless technical liaison and billing processes.
- Respond promptly to referrals, leads, and enquiries, converting them to sales.
- Monitor pipeline forecasts, vendor processes (e.g., deal registrations, pricing), and report on opportunities.
- Maximize customer satisfaction using company resources while growing relationships and new business.
Essential Requirements
- Must be based in Cape Town, have grown up in Cape Town, and possess a strong, established local network for enterprise development.
- Technical background in hardware, commodity solutions, and VC (video conferencing) technologies.
- Demonstrated success in delivering high sales targets, particularly in GP (Gross Profit).
- 5+ years in account management or sales within IT/hardware/commodity sectors, with enterprise client experience.
- Proficiency in CRM systems, sales pipeline management, and CXO-level engagement.
- Excellent relationship-building skills, with a hunter-farmer mindset for growth and retention.
Desirable Skills
- Experience with vendor ecosystems, deal registrations, and technical solution selling.
- Familiarity with top IT service provider-equivalent solutions (hardware, commodities, UC/VC).
- Strong forecasting, reporting, and cross-functional collaboration abilities.
Remuneration Package
- Basic salary: R35,000 – R50,000 cost-to-company (CTC).
- Cell and petrol allowance
- Uncapped commission structure based on GP targets.
- Additional perks , performance incentives, and career growth opportunities.