Chosen Head Hunting is recruiting an experienced, commercially astute, and people-focused Human Resources Manager for an innovative and growing technology organization.

We are seeking a strategic yet hands-on HR professional who understands the dynamics of a fast-paced software and technology environment.

The successful candidate will take ownership of the HR function, including talent acquisition, policy development, employee experience, performance management, career planning, and organizational development.

This is an exciting opportunity for an experienced HR professional who enjoys building structures, developing people, and contributing to business growth.

HR Strategy & Policy Formulation

• Develop and implement HR strategies aligned with business objectives.
• Formulate, review, and implement HR policies, procedures, and governance frameworks.
• Ensure compliance with South African labor legislation.
• Establish scalable HR processes to support organizational growth.
• Partner with leadership on workforce planning and organizational development.
• Provide strategic HR guidance and support to management.

Talent Acquisition & Recruitment

• Manage the full recruitment and selection lifecycle.
• Develop strategies to attract and retain exceptional talent.
• Partner with hiring managers to understand technical and commercial recruitment requirements.
• Build sustainable talent pipelines.
• Implement structured recruitment and selection processes.
• Strengthen employer branding and talent attraction initiatives.

OKR Planning & Performance Management

• Develop and implement Objectives and Key Results (OKR) frameworks.
• Align departmental and individual objectives with organizational goals.
• Establish structured performance management processes.
• Facilitate performance reviews and development discussions.
• Support managers in setting measurable performance objectives.
• Identify performance gaps and implement improvement plans.
• Drive accountability and a high-performance culture.

Career Planning & Employee Development

• Develop structured career progression frameworks.
• Establish individual career development plans.
• Identify high-potential employees and succession planning opportunities.
• Implement mentoring, coaching, and leadership development initiatives.
• Identify training needs and skills gaps.
• Support professional development and continuous learning.
• Develop internal career mobility and retention strategies.

Employee Experience & Engagement

• Take ownership of the employee experience throughout the employment lifecycle.
• Develop initiatives that improve employee engagement, satisfaction, and retention.
• Promote a positive, collaborative, and high-performance culture.
• Implement employee recognition and reward programs.
• Conduct employee engagement surveys and develop improvement strategies.
• Support employee well-being and workplace relationships.
• Manage employee relations and workplace concerns.

Onboarding & Employee Integration

• Design and implement comprehensive employee onboarding programs.
• Ensure seamless integration of new employees.
• Develop structured 30-, 60-, and 90-day onboarding plans.
• Coordinate onboarding with relevant departments.
• Establish probation and early performance review processes.
• Continuously improve the new employee experience.

HR Operations & Compliance

• Oversee HR administration, employment contracts, and employee records.
• Ensure compliance with applicable South African labor legislation.
• Support remuneration reviews and benefits administration.
• Implement and optimize HR systems and processes.
• Monitor HR metrics, including turnover, retention, and recruitment performance.
• Prepare HR reports and recommendations for leadership.

Qualifications

• Bachelor's Degree in Human Resources Management, Industrial Psychology, Business Management, or a related field.
• A postgraduate HR qualification will be advantageous.

Experience

• Minimum 10 years of progressive HR experience.
• Proven experience in an HR Manager or senior HR generalist role.
• Experience in the technology, software, SaaS, or IT services industry is strongly preferred.
• Demonstrated experience developing and implementing HR policies and procedures.
• Strong talent acquisition and recruitment experience.
• Experience with OKRs, performance management, and goal-setting frameworks.
• Proven ability to implement career development and succession planning initiatives.
• Experience developing onboarding and employee engagement programs.
• Sound knowledge of South African labor legislation.

• Strong understanding of technology-driven business environments.
• Strategic thinking with hands-on execution capabilities.
• Excellent interpersonal and stakeholder management skills.
• Strong recruitment and talent development capabilities.
• Commercial awareness and business acumen.
• Organizational development and change management.
• Excellent communication and problem-solving skills.
• Ability to work independently and take ownership.
• Passion for employee experience and organizational culture.
• Strong planning, analytical, and reporting skills.