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Ongoing Opportunity

Permanent Intermediate position
Posted April 7, 2025
Intermediate Account Manager
R40,000 - R45,000 pm
Midrand (Work From Home)
new
permanent
senior

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Full Position Overview

JOB SUMMARY

We are seeking a dynamic and client-focused Intermediate Account Manager to join our team.
The ideal candidate will have a strong foundation in customer relationship management, software solutions, and technology consulting. This role focuses on nurturing client relationships, managing customer accounts, supporting sales processes, and ensuring successful software implementation.

KEY RESPONSIBILITIES:

Account & Client Management

  • Serve as the primary point of contact for assigned clients, ensuring their needs are met.
  • Develop strong relationships with clients to drive retention and long-term success.
  • Support customers during software implementation and onboarding processes.

 

Sales & Revenue Growth

  • Work closely with the sales team to identify upsell and cross-sell opportunities.
  • Assist in proposal development, pricing strategies, and contract negotiations.
  • Collaborate with internal teams to execute sales and account growth plans.

 

Customer Success & Software Adoption

  • Guide clients through the adoption of cloud, automation, and software solutions.
  • Ensure customers are maximising the value of the company's solutions.
  • Handle basic customer escalations and resolve issues proactively.

 

Operational & CRM Management

  • Maintain and update CRM systems (Bitrix24).
QUALIFICATIONS:
  • Bachelor's degree in Business, IT, or a related field.
REQUIREMENTS:
  • 3+ years of experience in account management, customer success, or IT sales.
  • Experience in software solutions, cloud platforms, or automation technologies is a plus.
  • Strong communication and relationship-building skills.
  • Ability to collaborate with sales, technical, and customer support teams.
  • Familiarity with CRM tools (Bitrix24).
  • A proven existing client network to leverage from.

 

WHAT WE OFFER:
  • Career growth opportunities towards a Senior Account Manager role.
  • Exposure to cutting-edge cloud, AI, and automation solutions.
  • Competitive salary, commission structure, and benefits.

REPORTING TO: Chief Commercial Officer

EMPLOYMENT TYPE: Full-time

COMPENSATION: R45000 + Commission

APPLICATION PROCESS:
  • Submit a tailored CV and cover letter highlighting relevant experience, enterprise relationships, and revenue impact.
  • The HR team will review applications for alignment with the role's requirements.
  • Selected candidates receive a pre-screening call (15-30 minutes) from HR to verify basic qualifications and interest.
  • Pre-screening candidates who are successful will then move to the next phase of meeting the Chief Commercial Officer.
  • There may be a requirement for a second interview if required.

 

Desired Skills:

  • UiPath
  • automation
  • Nintex
  • Consulting Services
  • Microsoft
  • Cloud
  • AWS
  • Azure
  • AI
  • Artificial Intelligence

 

Desired Qualification Level:

  • Degree

About The Employer:

Collaborative Environment: Fosters a high-performing, collaborative, and enjoyable work environment, emphasizing teamwork and a positive atmosphere.
- Learning Opportunities: The company offers career development programs, providing employees with opportunities for learning and skill enhancement.
- Employee Recognition: Has comprehensive rewards and recognition programs to motivate employees.
- Fun Culture: Employees describe the workplace as fun, with supportive colleagues and management.
- Professional Growth: Allows employees to grow professionally and offers training opportunities, such as Friday tech meetups.

 

Application Process:
- Submission: Send a tailored CV and cover letter highlighting relevant experience, enterprise relationships, and revenue impact.
- Review: The HR team will review applications for alignment with the role's requirements.
- Pre-screening Call: Selected candidates will receive a pre-screening call (15-30 minutes) from HR to verify basic qualifications and interest.
- Interview with CCO: Successful candidates will meet with the Chief Commercial Officer.
- Second Interview (if required): There may be an additional interview if necessary.

 

Employer & Job Benefits:

  • Structured Package
  • Commission
  • Hybrid Model

Application Process

Ready to take the next step?

Apply directly from this opportunity. Your details and CV will be sent to the Chosen Online recruitment team for personal review.

Start Your Application
Full Name
Phone Number
Email Address
Current Location
Upload CV
Maximum file size: 512 MB

Role At A Glance

  • Salary
  • Location
  • Employment
  • Work Arrangement
  • Experience Level
  • Industry
  • Date Added
  • Status
  • R40,000 - R45,000 pm
  • Midrand (Work From Home)
  • permanent
  • Onsite
  • senior
  • Permanent Intermediate position
  • 07 April 2025
  • new

Application Process

Ready to take the next step?

Apply directly from this opportunity. Your details and CV will be sent to the Chosen Online recruitment team for personal review.

About The Employer:

Collaborative Environment: Fosters a high-performing, collaborative, and enjoyable work environment, emphasizing teamwork and a positive atmosphere.
- Learning Opportunities: The company offers career development programs, providing employees with opportunities for learning and skill enhancement.
- Employee Recognition: Has comprehensive rewards and recognition programs to motivate employees.
- Fun Culture: Employees describe the workplace as fun, with supportive colleagues and management.
- Professional Growth: Allows employees to grow professionally and offers training opportunities, such as Friday tech meetups.

 

Application Process:
- Submission: Send a tailored CV and cover letter highlighting relevant experience, enterprise relationships, and revenue impact.
- Review: The HR team will review applications for alignment with the role's requirements.
- Pre-screening Call: Selected candidates will receive a pre-screening call (15-30 minutes) from HR to verify basic qualifications and interest.
- Interview with CCO: Successful candidates will meet with the Chief Commercial Officer.
- Second Interview (if required): There may be an additional interview if necessary.

 

Employer & Job Benefits:

  • Structured Package
  • Commission
  • Hybrid Model