SENIOR PROJECT ENGINEER for highly succesful Systems Integrator
People queue here to be part of this happy highly productive environment??
Your main duties will involve but not necessarily be limited to the following responsibilities:
Main duties and responsibilities
- Resolving all escalations from Tier 2 support
- Implement changes and projects such as version upgrades and migrations
- Project implementations and management
- Scoping/Pricing projects from Pre-sales phase
- Formulating SOW outlining deliverables
- Formulating Gantt Charts with accepted dates and timelines
- Client liaison with updates, and general communication
- Perform proactive optimization and implementation best practice
- Document processes and procedures to increase repeatable quality and automation
- Develop relationships and communication throughout the company and with customers
- Conduct implementation of Hardware and Software projects based on Wintel and Virtualization platforms
Essential skills and experience
- Minimum 8 years’ overall experience in IT MSP Environment
- Advanced experience with Windows / [Phone Number Removed];
- Intermediate to advanced experience with Active Directory, DNS, DHCP, IIS, PKI etc.
- Intermediate experience with VMware vSphere 5.5 or above
- Intermediate experience with Hyper-V 2012 or above
- Good understanding of IP addressing and subnetting
- Fundamental understanding of mass storage like SANs and NAS devices
- Fundamental understanding of VLANs, routing, firewall behavior, packet shaping etc.
- Comfortable working in server rooms / datacentres racking and cabling up kit
- Strong communication (both written and verbally) and comfortable face to face
- Sound ITIL framework mind-set in terms of structured incident management, request management, change management, contractual scope aligned etc.
- Good knowledge of Exchange 2013 and above
Essentials qualifications
- MCSA \ MCSE
- Exchange/O365
- VCP-DCV (VMware Certified Professional) or Hyper-V
- Veeam
- Microsoft Azure
Behavioral characteristics and competencies
- Ability to work as part of a team
- Happy to work remotely as well as onsite when required
- Ability to perform well under pressure
- Highly motivated, disciplined, and ambitious
- Wanting to innovate, create value-add and deliver continual service improvement
- Happy to work remotely as well as physically at a customer site
- Ability to perform well under pressure
- Ability to learn quickly and mentor more junior colleagues
- Strong customer service orientation and awareness of service level agreements
- Attention to detail, highly organised and good prioritisation skills
- A self-starter used to work in a multi-skilled team environment to meet challenging and time related targets and service measurements
Desired Skills:
- Vmware
- Hyper-V
- Exchange
- Azure
- Veeam
- Active Directory
- DNS
- DHCP
- IIS
- PKI
- ITIL
About The Employer:
– Top Employer
– Low staff turnover
– High Million Rand Turnover Organisation
– Strong Leadership
– High Values
– Clients love their supplier
Employer & Job Benefits:
- Pension
- Bonus
- Happy Sandpit