Account Manager Support

•Target-Assist account managers to achieve monthly and annual targets.

• Managing Leads-Work with team to find new customers- indirectly, in our customer base and/or via partners or

other marketing tools.

• Purchasing Procedures-Working with buyer to source product and best price.

• Preparation of quotations for account managers.

• Securing orders.

• Place and follow up on orders through buyer or supplier.

• Grow the profitability of the team.

• Become an expert on the full product range by brand in our product portfolio.

• Partner programs-Understand the OEM programs & claiming process.

• Supplier Relations-Understand and forge relationships with our partners and suppliers, to assist in building sales

pipeline for target achievement.

• Renewals, follow up and being proactive in annual billings (ie like calendar reminders to customers).

• Tenders.

• Having to learn the different licensing rules/models ie Microsoft & Adobe.

Administrative and general sales support for account managers

• Acumatica-become proficient in the use of our accounting package for invoicing, delivery notes, backorders, stock

holding, reports, and account queries.

• Supplier Contact-Follow up on client deliveries, POD's, returns, faulty stock for account managers.

• Work with logistics team for release of invoice.